Online Scheduling Terms of Service

Please take a moment to review our terms of service and scheduling guidelines before proceeding.

In response to the COVID-19 Pandemic, Dermatology Partners have added a Telemedicine option to our Online Scheduling.
We have broad and immediate availability for you to connect with a Doctor as soon as today in some cases. Telemedicine will also allow you to do so from the safety of your own home.

If you or one of our Doctors believe that your concern needs in-person attention, or if you are absolutely certain that you want to be seen in person, then we will schedule you for a visit in-person in one of our clinics. For patient safety we are keeping in-person visits to a low volume at this time. Each patient visit is conducted in a careful environment where patients and staff are scrubbed and sanitized thoroughly, and patient to patient interaction is eliminated to minimize risk.
We cannot eliminate risk, but we are taking every step and precaution we can to provide care for you with the least risk we are able.

If you have a medical emergency situation call 9-1-1 immediately.
Please do not use our Patient Portal for emergency scheduling or communications.

We are pleased to offer you information and the opportunity to schedule directly 24 hours a day via this web-based application called Online Scheduling which is a part of our Patient Portal. We think it is important for you to know how we handle information we communicate via the Internet and what you can do to keep your information secure. We reserve the right to revoke access at any time, for any reason, with or without cause. You agree: By using Patient Portal you are agreeing to be bound by these terms and conditions of use, which may be changed by us at any time. Your continued use constitutes your consent to be bound by any modifications or changes to the terms and conditions, and it is your obligation to periodically visit this page of the website and review the latest version of the terms and conditions. Last Minute Cancellations and No Show visits: If you do not sow up for your appointment without notifying the practice or cancel within 24 hours of your visit we reserve the right to charge you a $25 cancellation/no-show fee. You will receive a reminder message one week before your visit and another reminder two days before your visit. If you cancel at either of those times you will not be charged. Accepted Insurances and Referrals: Pennsylvania Dermatology Partners accepts most major commercial and government insurances. It is impossible to keep a comprehnsive list, but we generally participate with Medicare, Blue Cross, Aetna, United Healthcare, Cigna and many of the small regional and commercial plans available today. We do not accept Medicaid and have limited participation in some commercial Medicaid plans. It is the patient's responsibility to insure that their insurance allows us to bill. If you have an EPO plan please contact your insurance as many of these plans have restricted networks which do not include our practice (or any dermatology services). If your insurance requires a referral it is your responsibility to obtain that referral in advance of your visit. E-mail Privacy: You will be notified through e-mail when there is new information to be viewed on Patient Portal. This means that anyone with access to your e-mail, such as your spouse or employer, will be able to see the notification. Although no private medical information will be sent in the email, you should take this into account when providing an e-mail address. You are responsible for protecting your password. It is important for you to:
- Keep your password safe
- Do not share your password
- Make your password hard to guess
- Change your password on a regular basis
- Do not use the same password as you do for other applications you log into